Identified - When using the filter (Filter by metric / Smart Filters) on the global targets tab in some cases the bids values may not represent the actual bids.
Currently if you decide to execute a bulk bid update aiming for percent value change, you might have unexpected changes.
We will address the issue as soon as possible and let you know once the issue is resolved.
Until this point please avoid using this feature or double check the results in the change log under the Analyze tab. Please make sure to include the current date in the date picker.
Please note:
Bulk changes like Set Bid to a fixed value are not affected.
This issue has also not been reproduced when selecting a specific campaign/ ad group.
We apologize for the inconvenience and let you know about the further development as is occurs.
Sep 17, 2021 - 16:29 CEST
Currently if you decide to execute a bulk bid update aiming for percent value change, you might have unexpected changes.
We will address the issue as soon as possible and let you know once the issue is resolved.
Until this point please avoid using this feature or double check the results in the change log under the Analyze tab. Please make sure to include the current date in the date picker.
Please note:
Bulk changes like Set Bid to a fixed value are not affected.
This issue has also not been reproduced when selecting a specific campaign/ ad group.
We apologize for the inconvenience and let you know about the further development as is occurs.
Sep 17, 2021 - 16:29 CEST
Monitoring - The crawling process could be restored and the missing review data is populating for all accounts in all marketplaces. Please note that this process might still take up to a few days. We will inform you here as soon as all reviews are restored.
Mar 16, 2021 - 18:04 CET
Mar 16, 2021 - 18:04 CET
Update - The team is still working on this issue. Thank you for your patience.
Mar 02, 2021 - 16:12 CET
Mar 02, 2021 - 16:12 CET
Identified - We are experiencing an issue that affects the "Reviews" feature. Reviews are being only partially crawled at the moment. Our team is already working with high priority to implement a fix and we will inform our clients here as soon as there are any updates.
Feb 12, 2021 - 18:35 CET
Feb 12, 2021 - 18:35 CET
Update - We are continuing to work on a fix for this issue.
Feb 03, 2021 - 00:19 CET
Feb 03, 2021 - 00:19 CET
Identified - Dear User,
The Sellics Cockpit is currently experiencing a display issue whereby the sales data is absent in the widgets and product table. Our tech team is working on a solution and we kindly request you to remain patient for a little longer as we resolve the issue.
In the meantime, please note that all of the undisplayed metrics can still be accessed by entering directly into the profit and rankings features. We thank you for your understanding and apologise for any inconveniences caused by this.
Best Regards,
Your Sellics Team
Feb 03, 2021 - 00:18 CET
The Sellics Cockpit is currently experiencing a display issue whereby the sales data is absent in the widgets and product table. Our tech team is working on a solution and we kindly request you to remain patient for a little longer as we resolve the issue.
In the meantime, please note that all of the undisplayed metrics can still be accessed by entering directly into the profit and rankings features. We thank you for your understanding and apologise for any inconveniences caused by this.
Best Regards,
Your Sellics Team
Feb 03, 2021 - 00:18 CET
About This Site
This page will keep you up to date about any major outages of all Sellics Seller Edition tools.
As ever, we are sorry for any inconvenience and thank you for your patience.
We are working hard to avoid these scenarios and fix them rapidly when they arrive!
Seller Edition
Partial Outage
Cockpit
Partial Outage
Sales & Profit
Operational
PPC Manager
Degraded Performance
Keyword Rankings
Operational
Reviews
Degraded Performance
Spy
Operational
Buybox & Hijacker Alert
Operational
Inventory
Operational
Performance
Operational
Product Dashboard
Operational
Niche Analyzer & Product Detector
Operational
XRAY
Operational
XRAY Chrome Plugin
Operational
Sonar
Operational
Free Page sonar-tool.com
Operational
Sonar Chrome Plugin
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.